People and groups who assist asylum seekers are reporting a disturbing trend of escalating intimidation, with aid workers facing direct threats including being held at gunpoint and having their phone communications monitored by government authorities, according to a report from the Council of Europe’s commissioner for human rights.

Dunja Mijatović has warned of increasing harassment and in some cases criminalisation of people and groups who assist refugees, especially in Hungary, Greece, Lithuania, Italy, Croatia and Poland.

“Organisations and people assisting refugees, asylum seekers, and migrants have been subjected to beatings, had their vehicles or equipment destroyed, or have been targeted by vandalism of their property, and even by arson or bomb attacks,” she wrote.

A recent example was the bombing on 5 January of the office of Kisa, an NGO assisting refugees, asylum seekers and migrants in Cyprus.

Mijatović said she had observed in certain member states how authorities had engaged with human rights defenders in an aggressive or intimidating manner. During the humanitarian crisis at the Poland-Belarus border, thousands of refugees from the Middle East were offered a route by the Lukashenko regime to try to reach the EU from Belarus, highlighting the restrictions by Poland on access to the border zone for people and organisations providing humanitarian assistance and legal aid.

The commissioner noted how “the emergence of an approach in which migration issues are increasingly addressed by member states from a security perspective” had led to the building of fences and deployment of military personnel, equipment and surveillance in border areas that has also affected NGOs.

“These physical obstacles deny asylum seekers the chance to seek protection and the right to a fair and efficient asylum procedure [and] this approach has also created an extremely difficult environment for human rights defenders,” she wrote.

“Those who assist refugees, asylum seekers, and migrants may be seen by states as an obstacle to the implementation of asylum and migration policies focused on deterrence and security, and therefore are faced with hostility. The rolling back of human rights, which is often part of states’ policies in this area, also leads to measures explicitly or implicitly targeting those helping.”

NGO rescue boats have also faced violence, including the use of firearms, from non-European countries with which Council of Europe member states cooperate on external migration control. NGO workers on some of these vessels have documented how often the Libyan coastguard has fired gunshots and endangered crew members and people in distress in the central Mediterranean.

Mijatović also noted the growing use of surveillance technologies. “During discussions for the preparation of this document concerns were raised that, in some member states, pervasive surveillance activities created mounting challenges for human rights defenders, including lawyers and journalists,” she wrote.

“Governments, in the name of national security concerns, often employ advanced surveillance tools to intercept communications and monitor online activities, including human rights defenders’ social media.”

In 2022, the Greek journalists Thanasis Koukakis and Stavros Malichudis were allegedly targeted for investigating sensitive topics such as financial crime cases and migration. The Italian justice minister in 2021 dispatched inspectors to Sicily after revelations that prosecutors had intercepted hundreds of telephone conversations involving no fewer than 15 journalists and covering migration issues and aid workers in the central Mediterranean.

Mijatović wrote: “Invasive surveillance practices, whether through physical surveillance, phone and internet tapping or by using spyware not only infringes on the personal security and privacy of individual human rights defenders, but also threaten the confidentiality between human rights defenders and the refugees, asylum seekers and migrants they assist, which is often crucial to working effectively.”

She added that people helping refugees, asylum seekers and migrants often experience extremely high levels of online hate and even death threats. Human rights defenders who are themselves refugees or from an ethnic minority background may also receive racist abuse, online and offline.